Privacy Policy

At UpMyReview ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and review management platform.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you register for an account, purchase a lifetime deal, or communicate with us, we may collect:

• Account Information: Name, email address, business name, and phone number.
• Payment Information: We do not store your credit card details. All transactions are processed by secure third-party payment processors (e.g., Stripe or PayPal).
• Customer Data: To use our review request features, you may upload contact information (names, phone numbers, emails) of your end-customers. You retain ownership of this data; we process it solely to deliver the service.

1.2 Automatically Collected Information

We may automatically collect certain information about your device and how you interact with our platform, including IP addresses, browser type, referring URLs, and usage data to improve our platform's performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the UpMyReview platform.
• To facilitate the sending of review requests via SMS, Email, or WhatsApp on your behalf.
• To integrate with third-party platforms (Google, Facebook, Yelp) to fetch and display reviews.
• To communicate with you regarding updates, security alerts, and support messages.
• To monitor usage and improve the functionality of our software.

3. Third-Party Integrations & Data Sharing

UpMyReview connects with various third-party services to function. We do not sell your data to advertisers. We share data only in the following ways:

• Review Platforms: When you connect a Google Business Profile, Facebook Page, or Yelp listing, we access public data (reviews) via their APIs to display them in your dashboard.
• Messaging Providers: To send SMS or WhatsApp notifications, strictly necessary data (phone numbers and message content) is transmitted through secure telecommunication providers.
• Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your data:

• Access and Correction: You can access and update your account information directly within the dashboard settings.
• Data Portability: You may request a copy of the data we hold about you.
• Deletion: You may request the deletion of your account and associated data by contacting our support team.

6. Use of Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies help us remember your login session and preferences. You can instruct your browser to refuse all cookies, but some portions of our Service may not function properly without them.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this page periodically for any changes.